Privacy Policy

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Effective Date: 4/15/2025
Last Updated: 4/15/2025

Ross CPR Training LLC ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our website, services, or interact with us during CPR, First Aid, and safety training sessions.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Payment Information (processed securely via Square, Stripe, or other third-party processors)

  • Certification Details (for issuing course completion cards)

b. Non-Personal Information

  • Website usage data via Google Analytics

  • Browser type, device, IP address, and access times

2. How We Use Your Information

We may use your information to:

  • Schedule and deliver CPR and First Aid training services

  • Issue official certifications (e.g., AHA eCards)

  • Process payments

  • Send booking confirmations, reminders, and follow-up emails

  • Improve our services and website experience

  • Respond to inquiries or customer service requests

  • Send marketing emails (you can opt out at any time)

3. How We Share Your Information

We do not sell or rent your personal information. We may share data with:

  • Certification organizations (e.g., American Heart Association)

  • Payment processors (Square, Stripe, etc.)

  • Email marketing providers (e.g., Mailchimp)

  • Legal authorities if required by law or to protect our rights

4. Data Security

We implement industry-standard measures to protect your data, including:

  • SSL encryption on our website

  • Secure payment gateways

  • Password-protected databases
    However, no system is 100% secure. We cannot guarantee the absolute security of your data.

5. Cookies

Our website may use cookies and analytics tools to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

6. Your Choices and Rights

You have the right to:

  • Access or request a copy of your personal data

  • Request corrections or updates to your information

  • Opt out of marketing communications at any time

  • Request deletion of your information (subject to retention laws)

7. Children’s Privacy

Our services are not intended for children under 13 without parental consent. We do not knowingly collect personal information from children under 13.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors or YouTube). We are not responsible for the privacy practices of these websites.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a new "Last Updated" date.

10. Contact Us

For any questions or concerns about this Privacy Policy, contact:
Ross CPR Training LLC
📍 Fort Worth, Texas
📧 info@rosscprtraining.com
🌐 https://www.rosscprtraining.com